Scott | Arvada, Colorado | 03/23/2026
Poor customer service response
I had a removal and reinstall done because I needed a new roof. The job was completed and I’ve been trying to get a fina invoice from the accounting department. I call and email every week for the past 3 months and I’m constantly placed on hold for hours at a time with no explanation why I can’t get a final invoice.
Jackie | Lake Stevens, Washington | 03/16/2026
Not happy
I have blue raven install solar panels. It cost me $60,000.00 and I was told my electric bill would go down. I have had the system for over a year and my utility bill did not go down very much at all. On top of that I was to get the 1st 18 months of the monthly payment for the solar paid by Blue solar. I have had to call each month to get it and it has been a month late each month. I will not recommend them as they didn't save me any money on my utility bill and now I have an addition bill each month to pay for something that isn't doing a dam thing for my pocket book.
MN down | Minneapolis, Minnesota | 03/11/2026
Never followed up
I had a guy come out to talk over solar. He came several times in person which is why I wanted to go with this company. He assured me on a timeline, I submitted everything, and then waited. I never heard back. Then in the new year someone else called to say “it looks like you missed the window last year, how about now?” Nope. I didn’t hear anything except automated messages for 4 months straight. It all seemed to be good but it never went anywhere. Very disappointed as I liked it from the start and was going to go with them.
Would NOT Recommend | Fuquay Varina, North Carolina | 01/28/2026
Worst Service
Took SEVEN Months To Get Permits. Seventeen Days After Installation They Called The Work Complete And Took The Funds From The Finance Company, Yet FORTY Days Since Installation The Panels Are Just Ornaments On My Roof And They Have NOT Got them Working. Blue Raven Solar, A.K.A SunPower Have Been Terrible, Including Taking Over Two Months To Make Simple Repairs To Trim They Damaged During Their Site Survey.
Lauren E | Bountiful, Utah | 01/21/2026
Work never materialized and they're charging us $1200 to cancel
Hi, I contacted Blue Raven August 2025, hiring them for solar panels on our home before federal incentives were set to expire (Big Beautiful Bill). On Setpember 3, I received the custom system design, but since then, no meaningful progress occured. Both my husband and I reached out to them through emails and phone calls in December, attempting to cancel. They counter offered to take money off of the job because not getting it done in 2025 meant a loss of $11,000 for our project. We were handed off to person after person. Today (January 21, 2026), my husband was contact by someone in their Customer Retention & Collections department. We are still unable to get firm confirmation from them that the project is canceled so we can move ahead with a different company. Instead, they informed y husband that they will assess us with a $1200 cancelation fee. Initially, when they're selling you on the project, communication is fast and positive. Then, if there's a tiny bump in the road, they disappear, it seems. The way they're treating us now, when it's been months with no real progress made, is terrible as a customer. I do not recommend them.
Tom Pattee | Grants Pass, Oregon | 12/29/2025
Do Not go with these people!!!
This company has been involved in a bankruptcy in 24. I have experienced the lack of communication first hand. It took forever to get them to do the work so I cancelled. They wanted money up-front, which I paid. When I cancelled in September, I was told there would be no problem getting the money back. I have called every week since then about the reimbursement. It's now the end of 25 and have received nothing but the run-around. They will not return calls or emails. I've contacted the better business bureau. They are not accredited and made me aware of the bankruptcy. They have a reputation for lack of communication. DO NOT CONSIDER THESE PEOPLE AS REPUTABLE.
G S | Portland, Oregon | 12/22/2025
We installed solar panels from Blue Raven Solar after reading good reviews but having horrible experience so far with the solar panel system within first year itself. Our solar panel system stopped generating power last month and reached out to customer support to get this fixed. It’s been more than a month but still I haven’t received any date from work order team to send their team to fix this issue. I called them but they were not able to provide any date. This was my third call to them in 1 month. They never reached out by themselves. I asked them to connect me with supervisor, waited for half an hour by did not get to talk any supervisor. After this experience, I will not suggest Blue Raven Solar / Sun Power to anyone again. There was another issue we faced last year about installation. They left the crowbar on the roof while installation. I reported it them but they never responded back till date. I am stuck now with them but I suggest everyone to not use their services again.
Jeff Illian | Fortville, Indiana | 12/19/2025
Terrible Customer Support - They actually break the system!
I had a tech come out to replace a motherboard on a WORKING system on Monday, 12/15. No part of my system has been working since. I was just told by Work Orders that they cannot get anyone out to my property until the new year, AND they can't even schedule it as of now. As such, I went from a WORKING system to a 100% broken system, and I have no recourse at all for minimally the next 2 weeks. They won't even schedule me. No wait! Worse than broken. When there is a grid blip, I now need to do a manual process to reconnect my house to the grid when utility power comes back! There should be accountability and responsibility taken by Blue Raven, as they were the ones that BROKE my WORKING system. I'm just getting excuses right now. My current state of my system is: - NO working panels - NO working controller - NO working batteries - I need to do a MANUAL reset of the entire system if my power goes out because of the error state it is in.
Eyvette & Ron | Crest Hill, Illinois | 12/19/2025
Outstanding Solar Installation Experience with William Odame
From the very beginning, William Odame, Project Manager, demonstrated exceptional attentiveness and dedication. As someone unfamiliar with the solar installation process, I truly appreciated how William took the time to explain every detail, ensuring we felt comfortable and informed at each step. What truly set William apart was his commitment to ongoing support—returning a year later to help us understand our ComEd bill and the energy we were generating. His patience and willingness to walk us through the specifics made a lasting impression. I wholeheartedly recommend William Odame to anyone considering solar – professional, knowledgeable, and genuinely invested in customer satisfaction.
Michelle | Kenosha, Wisconsin | 12/03/2025
Greg from Sales
I wasn't necessarily considering switching to solar but my system installation was just completed last week. The door to door salesman was the first to spark my interest. I rarely schedule anything like this but he was informative, friendly, and professional. I set up the consultation and meet my sales rep Greg Rodee. From the start he seemed like a trusted friend. Going solar is a big expense, but he showed me the benefits of solar. Without pressuring me, he helped me weigh my options and calm my fears. Greg continued to be amazingly helpful from beginning to end. He kept me informed during the process. When I had questions or concerns, he was just a text or call away. He always responded right away. If he didn't know the answer, he found out and explained information clearly. I continue to contact him as I get with the system. My son also installed solar on his house. He already had a preliminary plan from a different company. After talking with Greg he switched companies. His installation was just completed. Greg is so valuable. I don't think I would have chosen solar without him. Thanks Greg!
